Last updated on April 24, 2025
The Your Privacy Policy publicly sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including face-to-face programs, events, websites, or mobile applications.
The types of personal information we may collect about people depends on the product or service they are accessing. Examples include:
If you are accessing our online channels, data that may be visible/collected includes:
We may collect, hold, use and disclose personal information for the following purposes:
AIR will use and disclose your information for the purpose you gave it to us.
It will only use personal information in ways we think you would reasonably have expected and/or with your consent, unless a situation exists that is an exception under the law (eg. permitted general situation within the Act).
During the course of supplying a service or product to you, your information may be accessible to:
Agents or partners that may have access to your personal information through a specific collaboration, will generally be detailed to you when you are supplying your information (eg. a government agency that may be funding a service on your behalf).
AIR works hard to contain all data use and transit to Australia
However, at times, software, portals and applications may be overseas based and data may be stored or ‘transit’ through overseas locations eg. Google Analytics services. Therefore, your information may be channelled or stored by third party providers located outside of Australia
By providing us with personal information, you will be consenting to this and acknowledge that we cannot fully ensure that those third parties comply with Australian privacy laws.
Sensitive information is personal information that is given a higher level of protection under the Australian Privacy Principles.
Sensitive information includes:
We will only have this information in cases where it relates to, or is necessary for, the service you are receiving. We will always gain your consent for sensitive information (unless subject to an exception under the law).
If we receive personal information about you from a third party, we will manage it as set out in this Policy.
If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Yes. If you have previously agreed - you can change your mind at any time by contacting us using the details below.
You can request details of the personal information that we hold about you. Fulfilling this request is usually without any charge, however an administrative fee may be payable at times.
We will only refuse a request if it is a situation where that is permitted in the Privacy Act 1988 (Cth).
If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below.
We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), you can contact us using the details below or by using the opt-out function provided in our communications.
We are committed to ensuring that the personal information we collect is secure.
In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We actively take measures to safeguard against any unauthorised disclosures of information, and the security of any information transmitted over the internet, however we cannot completely guarantee the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
We may use cookies on our Site from time to time.
Cookies are text files placed in your computer's browser to store your preferences.
Cookies, by themselves, do not tell us your email address or other personally identifiable information.
However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns.
Therefore, if you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
We also may use web beacons on our Site from time to time.
Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page.
For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Our Site may contain links to other websites. We do not have any control over those websites, and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this policy.
We may, at any time, vary this Policy by publishing the amended Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.
Please read this policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this policy.
You do not have to provide personal information to us, however sometimes this may affect your use of our services, sites or products.
To make a complaint, please contact us using the details below and provide us with full details of the alleged breach.
We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.